Are you planning to cancel your China Airlines flight tickets? Then here is a step-by-step guide on how to cancel China airline flights. But first, let’s have a look at China airline' cancellation and refund policy.
China Airlines Cancellation Policy
According to China Airlines cancellation policy 1-800-473-3089 you can cancel your reservation anytime within 24 hours of purchase without any cancellation fees and get a full refund on your reservation. However, you are liable to pay the cancellation fee if the flight is canceled after 24 hours of booking. The cancellation fee may vary depending on destination and departure place, the number of tickets, etc.
- Passengers are allowed to cancel their flights 3 hours before their scheduled departure.
- Cancelation requests can be made online by managing booking and there is no cancellation charge within 24 hours. But, request for any flight cancellation is made after the given period, then some extra cancellation charges are applicable.
- For receiving a full refund, the passengers are only eligible when they cancel the flight within 24 hours of buying the ticket.The cancellation fee isn’t fixed, because it depends upon several factors such as destination route, the number of tickets canceled, changes in taxes, etc.
- If the flight has been delayed more than 3 hours from the destination point then, the passenger can claim the compensation for the meal voucher.
- If the China Airlines flight has been canceled due to bad weather, an airline industry strike, a technical problem, or other then, the passenger will get the full refund amount without any cancellation fee.
- In case, the passenger is suffering from illness or major disease or relative death, they are permitted to cancel their booking before departure of the flight time and claim a full refund amount after submission of the related documents.
- After cancellation of the booking, the passenger will get a refund amount within seven to ten working days or sometimes, they need to raise the refund request for their canceled flight.
How to Cancel China Airlines Flight Ticket
Moreover, the flight must be canceled through the same mode that was used to purchase the flight. If tickets were issued by the travel agent, then ask your travel agent to complete your cancellation procedure.
Steps to Cancel China Airlines Flight Ticket
- First, you need to launch China airlines’ official website on your preferred web browser.
- Then visit the Manage booking section and submit the booking number and passenger last name
- Now, view your booking, select your flight that needs to be canceled and click on the cancel/change tab.
- Review the booking details again, submit the reason for cancellation and check the cancellation fees if applicable.
- Before confirming your cancellation, read all the conditions carefully and then cancel the flight.
- At last, check for the cancellation message on your email or phone and apply for a refund.
- If you didn’t receive any confirmation message on cancellation, contact the airline's customer service.
Cancellation Charges On Ticket Cancellation
The cancellation charges are not fixed for all china airlines ticket holders and they can consider the actual distance, class, fare type, duration, destination point, or other major & essential factors from the passenger's flight ticket.
Passengers will get relaxation from the cancellation fee if they cancel their booking within 24 hours of the flight ticket purchase.
Generally, passengers need to pay 200 US dollars as China Airlines Cancellation Charges for each passenger.
Non-refundable ticket flight ticket holders, they can be permitted to cancel their booking but, the refund will automatically convert into future travel points which will use for the next flight ticket reservation.
What Are the Actual Conditions For Cancelled Flight Compensation of China Airlines?
As per the rule, the China Airlines flight must be Departed from any European Airport, Not Arrival. Outside, of European Countries or other airports, the canceled flight compensation rules will not apply. Then, the passenger needs to follow the China Airlines Cancellation Policy.
Cancel Flight Compensation for China Airlines
Passengers will get compensation for flight cancellations or delays by China Airlines. Under the European Union Regulation EC 261/2004 section, passengers are permitted to claim 700 US dollars per person as a form of compensation. But, passengers need to follow some restrictions & rules to claim their compensation such as:
- As per the EU law, if the flight was canceled a minimum of 14 days before the departure of the flight airport.
- The cancellation compensation will count from the distance from the destination point.
- The refund will issue within 60 days after the cancellation of the flight ticket.
- The passenger needs to claim their refund after submission of the refund request from the official website of China Airlines or application.
China Airlines Refund Policy
- China airlines refund policy states that the passenger is eligible for an online refund if the ticket was purchased on the official website of China airlines, at the airport ticketing office, or at the airlines call center. Moreover, a full refund will be provided if the booking is cancelled online within 24 hours of purchase.
- However, refunds on flight cancellation after 24 hours will depend on the type of ticket, the number of tickets, cancellation time and will be credited to the passengers’ account after deducting the cancellation fees. If the ticket was purchased in cash or other tools, then passengers will be offered a bank account for refunds.
- The passenger cannot avail online refund if Dynasty flyer program award tickets, miles and cash tickets, or original tickets are purchased via a travel agency. In that case, passengers need to contact CI/AE branch office for obtaining the refunds.
- All flights to/from the USA are eligible for a full refund without any service charge on the condition that refund requests must be placed within 48 hours of purchase.
- Similarly, all flights from/to Korea are eligible for a full refund if the cancellation and refund request is made within one week from the date of ticket purchase.
Refund Procedure in COVID
If the flight is completely unused due to COVID emergencies, then a full refund will be provided without any charges within 7 days of placing the refund request. For partially unused tickets, a refund for the unused amount of tickets will be credited to the passenger's account. For more refund queries during the COVID pandemic, contact China airlines’ toll-free number.
Frequently Asked Questions on China Airlines
Q: Can I cancel my flight without cancellation fee?
Ans: If you have the ticket to/from USA and the refund request has been submitted within 48 hours of booking as well as the booked ticket is completely unused at the time of cancellation then will get the complete refund without any canncellation fees, but the ticked should be booked one week or more prior to scheduled departure.
Q: How to Book China Airlines Cancellable International Flights?
Ans: At the time of Booking your flight ticket with China airlines, you have to select 'Cancellation Protection' option with ZERO penalty in case you wish to cancel the flight ticket. But the Tickets should be cancelled 24 hrs prior to scheduled departure.
