Canceling the flight ticket is a strenuous task especially when the airlines demand exorbitant cancellation fees. But, Norwegian air is different. The airline is prominent for understanding and valuing its passenger’s precious time and money, hence it endeavors to achieve the maximum level of passenger satisfaction through its convenient and flexible cancellation and refund policies. No matter whether you have booked a domestic or international trip with Norwegian, the cancellation procedure is very simple and quick. However, before moving on to the steps of cancellation, it is important to learn the cancellation and refund policy first.
As per the policy, 1-800-473-3089 cancellations done within 4 hours of booking are free from cancellation charges and the passenger is eligible for a 100% refund. After 4 hours, the passenger is liable to pay the cancellation fee which will be estimated on the basis of fare type and cabin class. However, in the case of flights to/from the USA, cancellation is free of cost within 24 hours of booking. After 24 hours, cancellation charges will be applicable.
By any chance you are canceling your ticket prior to 60 days of departure of the airlines then in such instances too Norwegian airlines welcomes your decision and offers you 100% of the amount to be refunded.
As per the rules, a 100% refund will be provided if you cancel your fare within 4 hours of booking. But after this risk-free period, the cancellation fee will be deducted from the refund amount. But if your flight was/is affected due to Covid circumstances, then you will have the option to either rebook/change your flight for free to a later date or get a refund in the form of e-credits. In case of illness, you can get a 100% refund if you cancel your fare before 4 hours of scheduled departure.
Ans: If the airline itself cancels the flight then the passenger will entitle to compensation and the compensation will be dependent on the length of your flight. In case of some extraordinary circumstances, compensation will not be payable, The circumstances have been listed in EU Regulation 261/2004.
Ans: The amount of refund is totally dependent on the cost of the ticket, travelling distance of the flight or the flight time of cancellation. In case of voluntarily cancellation you are elligible to get a full refund only if you have purchased a refundable ticket.
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